113bd Frequently Asked Questions

Registering on 113bd takes under two minutes. Visit 113bd.app, tap the registration button, enter your mobile number, create a secure password, and select BDT as your currency. A one-time SMS verification code will be sent to your phone to activate the account. You must be at least 21 years old to register — accounts found to belong to underage players are closed immediately.

113bd requires a valid government-issued photo ID to complete KYC. Accepted documents include your National Identity Card (NID), passport, or driving licence. You may also be asked to upload a recent selfie holding your ID. Completing KYC unlocks higher withdrawal limits and ensures your winnings reach you without delay. Unverified accounts may face restrictions on large payouts.

To reset your password, open the 113bd login page and tap Forgot Password. Enter the mobile number linked to your account and you will receive an OTP by SMS. Enter the OTP on the confirmation screen and choose a new strong password. If you no longer have access to your registered number, email [email protected] with your account details so the team can verify your identity manually.

No — each player is permitted exactly one 113bd account. Duplicate registrations are detected automatically, and all linked accounts may be permanently suspended with balances forfeited. If you accidentally created a second account, contact [email protected] immediately so the team can close it before any enforcement action is taken against your primary account.

Email [email protected] from your registered email address, include your mobile number, and state clearly that you want your account closed. Withdraw your full available balance before submitting the request because closure prevents any future withdrawals. Account closure is typically completed within three to five business days. If gambling is causing you harm, consider requesting self-exclusion through our Responsible Gaming page instead.

113bd supports bKash, Nagad, Rocket, and Upay for instant mobile money deposits. Bank transfers from Dutch-Bangla Bank, BRAC Bank, Islami Bank, City Bank, and Sonali Bank are also accepted. The minimum deposit via mobile banking is ৳200 and via bank transfer is ৳500. All transactions are processed in BDT and 113bd charges no platform fee on deposits.

bKash deposits on 113bd typically appear within 30 seconds to 2 minutes. If your balance has not updated after 10 minutes, take a screenshot of your bKash transaction confirmation — make sure the reference number is visible — and send it to [email protected]. The support team will manually verify and credit your account, usually within the same hour.

The minimum withdrawal on 113bd is ৳500 via bKash, Nagad, or Rocket, and ৳1,000 via bank transfer. Withdrawals are processed to the same payment method you used for your most recent deposit, so keep your mobile banking details up to date. KYC verification must be complete before any withdrawal request is approved to ensure funds reach the correct account.

Most bKash and Nagad withdrawals on 113bd are processed within 1 to 4 hours during operational hours, which run from 9 AM to 11 PM Bangladesh Standard Time (BST, UTC+6). Bank transfers typically take 1 to 3 business days depending on your bank. Requests submitted after midnight BST are queued for the next morning. You will receive an SMS once your withdrawal is complete.

113bd does not charge any platform-side fee for deposits or withdrawals. However, your mobile banking provider — bKash, Nagad, or Rocket — may apply its standard transaction charge on their end. Always check your provider's current fee schedule before transferring. To avoid surprises, confirm the net amount you expect to send or receive before initiating any transaction.

Yes — 113bd offers comprehensive cricket betting on the Bangladesh Premier League (BPL), Indian Premier League (IPL), T20 World Cup, and international matches featuring the Bangladesh Tigers. Available markets include match winner, top run-scorer, total sixes, player of the match, and live in-play betting with real-time odds. New markets open within minutes of fixtures being confirmed.

113bd's slots lobby features hundreds of titles from Pragmatic Play, NetEnt, Microgaming, and Spribe. Popular picks include Gates of Olympus, Sweet Bonanza, Book of Dead, and Starburst. You can filter by provider, RTP percentage, or volatility level. Games with an RTP above 96% are clearly labelled so you can make informed choices before spinning.

Yes — 113bd's live casino is powered by Evolution Gaming and Ezugi, streaming HD tables for Baccarat, Roulette, Blackjack, Andar Bahar, Dragon Tiger, and Teen Patti. Tables run 24 hours a day, seven days a week. Selected tables feature Bengali-speaking dealers, giving players from Dhaka, Chittagong, and Sylhet a more familiar atmosphere.

Yes — 113bd is fully optimised for mobile browsers on Android and iOS with no app download required. Open your phone's browser, go to 113bd.app, and log in to access every game and sports market. The site is engineered to load fast on 4G connections typical across Dhaka, Chittagong, Cox's Bazar, and Sylhet, and performs well even on budget Android handsets.

All games on 113bd use certified Random Number Generator (RNG) technology supplied by licensed third-party studios. Slots and table games from providers such as Pragmatic Play and NetEnt are independently audited for fairness and compliance. Live casino tables use physical decks and roulette wheels under continuous camera supervision, making any form of digital manipulation impossible.

113bd offers a welcome bonus on your first qualifying deposit as a newly registered player. The exact bonus percentage and maximum cap are displayed on the Promotions page after you log in — amounts vary with current campaigns. The bonus is credited to your account automatically once your deposit is confirmed; no manual bonus code is needed for the standard welcome offer.

A wagering requirement tells you how many times you must bet the bonus amount before withdrawing any winnings earned from it. For example, a 20x wagering requirement applied to a ৳1,000 bonus means you must place a total of ৳20,000 in bets before that bonus converts to withdrawable cash. Rates differ across promotions — always check the specific terms on the 113bd Promotions page.

Free spins on 113bd are awarded on designated slot titles as part of welcome or reload promotions. Each free spin has a fixed bet value set by the promotion. Winnings from free spins are added to your bonus balance and are subject to a wagering requirement before they become withdrawable. Free spins expire within the timeframe stated in the promotion — typically 24 to 72 hours after they are credited.

Whether bonus balance can be used for cricket or other sports betting depends on the specific promotion's terms. Some 113bd bonuses apply to casino games only, while others are eligible across all categories including sports. Always read the promotion's terms before claiming. If your bonus covers sports, you can use it on BPL, IPL, and T20 World Cup betting markets.

113bd rewards its most active players through a tiered VIP loyalty programme. As your cumulative wagering volume grows, you advance through levels that unlock perks including faster withdrawal processing, higher deposit limits, exclusive reload bonuses, and a dedicated account manager. VIP tier eligibility is reviewed on a weekly basis based on your recent betting activity.

113bd is a safe and reliable platform that uses SSL encryption to protect every connection between your device and our servers. Your personal and financial information is stored securely and never shared with unauthorised third parties. Always access 113bd through the official domain 113bd.app to avoid phishing imitations. We recommend enabling two-factor authentication on your mobile banking app for an extra layer of security when depositing.

The minimum age to register and play on 113bd is 21 years. This rule is strictly enforced across all game categories and sports betting. Age verification documents may be requested at any point during your account lifetime, and accounts belonging to players under 21 are closed immediately with all balances forfeited. If someone in your household is accessing your account, contact support to add additional access controls.

If gambling is affecting your life, 113bd's self-exclusion tool lets you block access to your account for a chosen period. Email [email protected] with the subject line Self-Exclusion Request and specify the duration you want — 1 week, 1 month, 6 months, or permanent closure. The block is applied within 24 hours. During the exclusion period your account cannot be accessed and no promotional communications will be sent to you.

Yes — 113bd provides daily, weekly, and monthly deposit limits as part of its responsible gaming toolkit. Navigate to Account Settings and select Responsible Gaming to set or update your limits. Reductions take effect immediately. Increases require a 48-hour cooling-off period before they activate, giving you time to reflect on any impulsive decision to raise your spending ceiling.

The fastest way to reach 113bd support is by emailing [email protected]. Our team is available every day and aims to respond within a few hours during peak periods. When contacting support, include your registered mobile number and a clear description of your issue so the team can resolve it as quickly as possible. Never share your account password with anyone, including 113bd staff.